Privacy Policy

Last updated: 15th January 2026

Data Controller Information

LunarTitanium B.V. is the data controller for your personal information. You can contact us at:

Data We Collect

The data we collect includes personal information that you provide to us directly and information that we collect automatically when you use our services. We collect the following types of personal data:

• Contact Information: Name, email address, phone number, postal address
• Health and Fitness Information: Fitness goals, health history, medical conditions, fitness assessments
• Payment Information: Billing details, payment method information (processed securely by third-party payment processors)
• Communication Records: Records of communications between you and our team
• Website Usage Data: IP address, browser type, pages visited, time spent on pages, referring websites
• Cookie Data: Information collected through cookies and similar tracking technologies

How We Use Your Information

We use your personal data for the following purposes, based on legitimate interests and your consent where required:

• Service Delivery: To provide personal training services, create customised fitness programmes, and track your progress
• Communication: To respond to your enquiries, send appointment reminders, and provide customer support
• Health and Safety: To ensure your safety during training sessions and provide appropriate modifications based on health conditions
• Business Operations: To manage appointments, process payments, and maintain business records
• Marketing: To send you information about our services, special offers, and fitness tips (only with your consent)
• Website Improvement: To analyse website usage and improve our online services
• Legal Compliance: To comply with legal obligations and protect our legitimate business interests

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract: Processing necessary for the performance of our personal training services
• Legitimate Interests: For business operations, customer support, and service improvement
• Consent: For marketing communications and certain cookie usage
• Legal Obligation: To comply with applicable laws and regulations
• Vital Interests: To protect your health and safety during training sessions

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, email services, website hosting)
• Healthcare Professionals: With your consent, we may consult with healthcare providers regarding your fitness programme
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, sale, or transfer of our business assets

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Specifically, we retain client records for 7 years after the end of our service relationship for legal and business purposes. Marketing consent records are kept until you withdraw consent. Website analytics data is typically retained for 26 months. You can request deletion of your data at any time, subject to legal retention requirements.

International Data Transfers

Your personal data may be processed outside the European Economic Area (EEA) by our service providers. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission. We work only with providers that demonstrate adequate data protection measures.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us at [email protected] or +31 368298412.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure data storage, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us:

Supervisory Authority

If you believe we have not handled your personal data in accordance with this policy or applicable law, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.